RCS Associate

2 months ago


Monticello, Indiana, United States Indiana University Health Full time
About the Role

We are seeking a highly skilled and dedicated RCS Associate to join our team at Indiana University Health. As a key member of our Revenue Cycle team, you will play a critical role in delivering exceptional customer service and ensuring the smooth operation of our healthcare services.

Key Responsibilities
  • Provide top-notch customer service to patients and families, responding to their needs and concerns in a timely and professional manner.
  • Manage patient registration and financial clearance processes, ensuring accurate and efficient handling of patient information.
  • Collaborate with healthcare teams to resolve issues and provide solutions that meet the needs of our patients.
  • Meet productivity, quality, and service standards, contributing to the achievement of our operational objectives.
Requirements
  • At least one year of experience in hospital or physician Revenue Cycle is strongly preferred.
  • Working knowledge of patient registration and financial clearance.
  • High level of interpersonal and problem-solving skills.
  • Effective written and verbal communication skills.
  • Ability to work well within a team and maintain collaborative relationships.
About Us

Indiana University Health is the most comprehensive health system in Indiana, with 15 hospitals and close to 40,000 team members dedicated to serving the community. We are proud to host the largest nursing network in Indiana, with more than 9,000 nursing team members spread across over 800 care sites.