Client Experience Specialist

5 days ago


West Covina, California, United States State Farm Insurance Full time

About Us

State Farm Insurance is a leading provider of insurance and financial services in the United States. Our mission is to help people manage the risks of everyday life and recover from the unexpected.

Job Summary

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Assist customers with their insurance-related inquiries and resolve their issues in a timely and professional manner.
  • Provide accurate and up-to-date information on our insurance policies and products.
  • Maintain customer records and update information as necessary.

Benefits

In addition to a competitive salary, we offer a comprehensive benefits package that includes:

  • Medical, dental, and vision insurance.
  • Retirement savings plan with employer match.
  • Flexible paid time off.

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.

Estimated Salary:$70,000 - $90,000 per year (dependent on experience and location)



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