Patient Advocate Specialist

4 weeks ago


Grand Junction, Colorado, United States Lincare Holdings Full time
About the Role

Lincare Holdings is seeking a skilled Healthcare Liaison to join our team. In this role, you will be responsible for facilitating patient care by working directly with medical professionals and advocating for chronic patients.

Responsibilities:
  • Solution Development: Collaborate with physicians and healthcare professionals to develop outcome-based solutions for patient care.
  • Order Processing: Process new orders and ensure their completion from initiation to setup.
  • Billing and Paperwork: Prepare and analyze billing and setup paperwork for patient services.
  • Troubleshooting: Troubleshoot issues and dispatch corrective action through relevant departments.
  • Product Recommendations: Analyze customer needs and recommend potential products or services to management.
  • New Hire Training: Participate in the training of new customer service and sales personnel.
Requirements:
  • Education: High school diploma or equivalent preferred.
  • Work Experience: Proven work experience required.
  • Market Knowledge: Ability to learn and apply market and product information, as well as patient billing and insurance requirements.
  • Multitasking: Capable of multitasking and handling multiple tasks simultaneously.
  • Technical Skills: Proficient in computer and technological literacy.
  • Personal Image: Positive and professional personal image.

This role offers a competitive salary range of $14.50 - $23 per hour and requires occasional lifting and/or moving up to 25 pounds.


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