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Customer Service Representative

2 months ago

Woodburn, Oregon, United States Melanie Hirschmugl - State Farm Agent Full time
Job Description

**About the Role**

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Melanie Hirschmugl - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance and financial services products.

Key Responsibilities:

  • Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their needs and preferences.
  • Product Education: Educate customers about our insurance and financial services products, identifying opportunities to meet their needs.
  • Lead Generation: Develop leads, schedule appointments, and market our products and services to customers.
  • Team Collaboration: Work closely with our team to achieve sales and customer service goals.

What We Offer:

  • Competitive Hourly Pay: Earn a competitive hourly wage, plus commission and bonus opportunities.
  • Paid Time Off: Enjoy paid vacation and personal/sick days.
  • Flexible Hours: Work a flexible schedule, Monday - Friday, 10am - 4pm PST.
  • Growth Opportunities: Develop your skills and advance your career within our agency.

Requirements:

  • Customer Focus: Demonstrate a strong customer-centric approach, with excellent communication and interpersonal skills.
  • Marketing and Sales: Show a willingness to learn and adapt to new marketing and sales strategies.
  • Problem-Solving: Demonstrate proactive problem-solving skills and a detail-oriented approach.
  • Teamwork: Ability to work effectively in a team environment.
  • State Farm Experience: Prior experience working with State Farm or a similar insurance company is preferred.

**Note:** This is a remote position, and employees of Melanie Hirschmugl - State Farm Agent must be able to successfully complete any applicable licensing requirements and training programs.