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Medical Services Coordinator

1 week ago

Delray Beach, Florida, United States Miami Beach Medical Group Full time
About the Role

The Medical Services Coordinator will play a vital role in ensuring the smooth operation of our healthcare center. This position requires strong communication and organizational skills, as well as a commitment to delivering exceptional patient care.

Key Responsibilities
  • Patient Scheduling: Coordinate patient appointments, ensuring timely and efficient scheduling.
  • Call Handling: Answer calls, respond to patient inquiries, and resolve issues in a professional and courteous manner.
  • Document Management: Maintain accurate and up-to-date patient records, including demographic information and medical history.
  • Communication: Collaborate with healthcare staff, patients, and family members to ensure seamless communication and coordination of care.
  • Problem Solving: Identify and resolve issues promptly, utilizing problem-solving skills and clinical knowledge to provide effective solutions.
Requirements
  • Education: High School Diploma or equivalent required; Bi-lingual English/Spanish preferred.
  • Experience: Receptionist/clerical experience required; healthcare environment preferred.
  • Skills: Excellent communication and interpersonal skills, basic computer knowledge, and ability to multitask effectively.