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Assistant Community Manager

2 months ago

Carrollton Texas, United States RPM Living Full time
Job Summary

RPM Living is seeking a highly motivated and organized Assistant Community Manager to join our team. As a key member of our community management team, you will be responsible for providing exceptional customer service to our residents, managing the leasing process, and ensuring the overall success of our community.

Key Responsibilities
  • Leasing and Sales: Greet and qualify prospects, process applications, and manage leases and renewals.
  • Resident Services: Handle rent collections, enforce lease terms, and promote resident satisfaction and retention.
  • Community Management: Manage rental collections, track fees, and initiate eviction when necessary for financial compliance and revenue optimization.
  • Marketing and Outreach: Conduct market research, implement outreach marketing, and update Radix (or equivalent) as needed.
  • Administrative Tasks: Complete all necessary paperwork for generating a lease, move-in, check-out, and other peak periods in a timely manner.
Requirements
  • Education and Experience: High school diploma or GED; or 1-3 months of relevant experience, training, or a combination of education and experience.
  • At Least One Year of Experience: In customer service or apartment leasing, with a background in accounting combined with customer service preferred.
  • Skills and Qualifications: Microsoft Office Suite, Project Management, valid driver's license, and ability to read documents, computer screens, and data.
Work Environment

This role is based on-site and requires that the employee spend time outside with exposure to the elements. May require working in confined spaces, heights, and potentially hazardous areas.

Benefits
  • Weekly Pay: For all associates working onsite at an apartment community.
  • Comprehensive Healthcare Coverage: Available for all full-time, regular associates.
  • Employer-Paid Employee Assistance: Mental health, and wellness programs.
  • Ancillary Benefits: Critical illness, hospital indemnity, and accident insurance.
  • 401(k) with Robust Company Match: Opportunities for professional development, career growth, and role-based learning plans.
  • Diversity, Equity, Inclusion, and Belonging (DEIB): Multiple Employee Resource Groups (ERG).
  • Paid Time Off: Plus floating holidays and volunteer days.
  • Discounted Perks: Costco membership, movie tickets, health & wellness, entertainment & travel discounts.