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Customer Service Cashier

2 months ago


Woodland, California, United States Foxworth-Galbraith Lumber Company, Inc. Full time

Position Title: Cashier

Job Category: Customer Service

Requisition Number: CASHI003560

Overview:

The Cashier is responsible for processing transactions and providing exceptional customer service in a retail environment. This role involves managing cash and credit payments for products and services while ensuring a welcoming and organized shopping experience for customers.

Key Responsibilities:

  1. Accurately verify and count cash in the register at the beginning and end of each shift.
  2. Utilize the cash register to calculate totals, process payments, and issue receipts, including handling returns and exchanges as per company policies.
  3. Deliver outstanding customer service by engaging positively with customers both in-person and over the phone, addressing inquiries about products, pricing, and promotions.
  4. Assist in setting up store displays for promotional events and ensure that all advertising materials are effectively utilized.
  5. Handle returned merchandise by verifying documentation and processing refunds or exchanges to maintain customer satisfaction.
  6. Maintain cleanliness and organization of the store environment, ensuring that all areas are safe and accessible for customers.
  7. Participate in company training programs to enhance skills and knowledge relevant to the role.
  8. Perform additional tasks as assigned by management to support store operations.

Qualifications:

To be successful in this role, candidates should possess a high school diploma or equivalent, along with relevant experience in customer service or retail. Strong communication skills and the ability to handle cash transactions accurately are essential.

Skills:

Candidates should demonstrate proficiency in basic math, effective communication, and problem-solving abilities. Familiarity with retail operations and customer service principles is advantageous.

Physical Requirements:

This position requires the ability to stand for extended periods, lift up to 25 pounds, and perform various physical tasks associated with retail operations.

Work Environment:

The work environment is typically moderate in noise level, with a focus on maintaining a clean and organized space for both employees and customers.

Foxworth-Galbraith Lumber Company, Inc. is committed to fostering a diverse workplace and is an Equal Opportunity Employer.