Server

1 month ago

Phoenix, Arizona, United States Feast Enterprise LLC Full time
Job Summary

We are seeking a highly motivated and customer-focused Server to join our team at Feast Enterprise LLC. As a Server, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience that exceeds their expectations.

Key Responsibilities
  • Greets guests immediately upon arrival and acknowledges them at departure
  • Assists with guests seating, utilizing proper arrival order and rotation procedures
  • Suggestively sells and achieves guest check average targets
  • Accurately enters orders on point of sale system
  • Prepares beverage orders as well as some appetizers, salads, and desserts
  • Checks prepared orders for completeness and presentation
  • Delivers food and beverage orders timely and in accordance with standards
  • Attends to guest during the entire dining experience in a prompt and courteous manner
  • Demonstrates knowledge of station and floor breakdowns
  • Possesses strong product and menu knowledge
  • Uses proper telephone etiquette; assists with to go orders
  • Pre-busses tables in a timely manner; clears, cleans and presets tables promptly upon guests departure
  • Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues
  • Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions
  • Willingly assists others without being asked
  • Maintains cleanliness and organization of dining room and service area
  • Completes all required side-work, including deep cleaning assignments
  • Provides prompt and courteous service and is cordial to all team members and guests
  • Adheres to Denny's Brand Standards and internal policies and procedures
Requirements
  • Ability to lift and carry supplies and equipment up to 30 lbs
  • Ability to raise a tray weighing up to 25 lbs to shoulder height
  • Able to bend, stoop, reach, wipe, lift, and grab
  • Must have sufficient mobility to move and operate in work area
  • Must be able to stand and walk throughout a 4 to 8 hour shift
  • Must be able to hear well in a loud environment to respond to employee and guest needs
  • Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling
  • Must be able to observe and differentiate between monetary denominations
  • Must be able to serve all Denny's menu products
  • Must be able to operate point of sale system
  • Must be able to work around potentially hazardous chemicals
Qualifications
  • Must be able to communicate effectively in English both orally and in writing
  • Must be able to pass all required tests and training requirements for the position
  • Must be able to work in a team environment
  • Meets Denny's uniform and grooming standards and maintains them throughout the shift
  • Must be able to work a flexible schedule, including holidays, nights and weekends
  • Possesses excellent guest service skills
  • Possesses basic math skills (add, subtract, multiply and divide)
  • Must be dependable and able to learn basic tasks and follow instructions
  • Places a value on diversity and shows respect for others

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