Medical Biller

2 days ago


Portsmouth, Virginia, United States Quadrant Full time
Medical Biller - Collections Job Description

Quadrant is seeking a highly skilled Medical Biller - Collections to join our team. As a Medical Biller - Collections, you will be responsible for processing patient payments, establishing and maintaining patient compliance to payment plans, and tracking and following up with insufficient fund checks for payments.

Key Responsibilities:
  • Process patient payments, online payments, and credit card refunds daily
  • Establish, maintain, and monitor patient compliance to patient payment plans
  • Track and follow up with insufficient fund checks for payments
  • Review and maintain patient accounts according to Practice collection policies and procedures
  • Monitor collections reports and reconcile with outside collection attorney
  • Represent the Practice in court cases involving collection accounts
  • Generate electronic statements each week and print individual statements as needed
  • Review and resolve the statement report weekly
  • Complete individual daily deposit and balances at the end of each scheduled workday
  • Review and resolve the self-pay/insurance only and bad address report monthly
  • Answer patient phone calls and billing inquiries
  • Serve as liaison with outside collection agencies
  • Assist peers when necessary
  • Register new patients with complete and accurate demographics according to procedure
  • Verify patient's insurance eligibility and benefits at each visit
  • Update patients' charts so that the information is entered correctly
  • Scan documents into the electronic medical record as directed
  • Complete work daily to compile missing demographic and insurance information for billing purposes
  • Obtain prior authorizations for care
  • Answer phones taking patient demographic information

Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability.



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