Help Desk Specialist
4 days ago
We are currently looking for a dedicated Help Desk Specialist to join our team in Piney Flats, TN. As a Help Desk Specialist, you will be responsible for providing technical assistance to customers, resolving hardware and software issues, and escalating complex problems to senior technicians or management.
The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. The estimated salary for this position is $25 - $30 per hour, and we offer a competitive benefits package that includes health insurance, 401(k) plan, and paid sick leave.
Key Responsibilities:
- Responds to customer inquiries via phone, email, or in-person visits.
- Identifies and resolves technical issues, and escalates complex problems to senior technicians or management.
Key Requirements and Technology Experience:
- Skills-Windows, Installation, Repair.
We are committed to providing exceptional service to our customers, and we are looking for a highly motivated and organized individual to join our team as a Help Desk Specialist.
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