Retail Sales Associate

4 weeks ago

Woodburn, Oregon, United States Smart Foodservice Stores LLC Full time

Main Responsibilities

The Retail Sales Associate is a crucial member of our team, responsible for delivering exceptional customer service and promoting the US FOODS strategy: Great Food, Made Easy. This role involves maintaining a superior customer experience, promoting the US FOODS Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter, and ensuring a continuing focus on increasing sales and managing shrinkage.

Key Responsibilities

  • Ensure all customers have an impeccable CHEFSTORE experience by developing and maximizing relationships with the stores customers.
  • Perform sales and cash functions in the POS efficiently and accurately, including scanning merchandise, weighing product on countertop scales as necessary, and looking up any product that will not scan.
  • Ensure that each item's barcode is accurately reflected in the system and report any discrepancies to the Front End Lead or Manager of the Day (MOD).
  • Perform cart-to-cart transfer of all products at checkout, including a visual inspection to look for product tampering.
  • Perform duties as receipt checker; verifying cart content vs. purchases, as customers leave the store.
  • Assist in receiving inventory shipments and maintaining and stocking shelves in a neat and orderly fashion while also ensuring proper rotation and product quality audits.
  • Ensure all merchandise is properly labeled, including blaster tagging unscannable merchandise, applying catch weight labels to all merchandise sold by the pound, and affixing plu tags to produce items.
  • Replenish the sales floor daily by down-stocking freight from top stock, ensuring that the oldest product is brought down first and stocked in accordance with FIFO.
  • Assist with price changes as directed by the Pricing Lead and Store Management.
  • Participate in the inventory and cycle count process as needed.

Requirements

  • Minimum 6-12 months of retail cashier and/or stocking experience required.
  • Minimum one year of retail selling and/or customer service experience preferred.
  • Must possess the desire and the ability to deliver exceptional customer service and the adaptability and willingness to assist other employees in order to get the job done.
  • Must demonstrate good, solid common sense and the ability to think logically and possess a basic mathematical aptitude.
  • Must be motivated and self-driven with the ability to multi-task, prioritize, and work independently or within a team.
  • Must be able to work a flexible hourly schedule, including holidays and weekends.
  • Must possess basic computer skills, cash handling experience, and proficiency in utilizing general office equipment.

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