Senior Field Service Mechanic

4 weeks ago


Clarksville, Tennessee, United States Thompson Machinery Full time
About the Role

We're seeking a skilled Senior Field Service Mechanic to join our team at Thompson Machinery. As a key member of our field service team, you'll be responsible for inspecting, diagnosing, and repairing Caterpillar diesel-powered construction equipment. This is a highly customer-facing role, and you'll be the primary support contact for our customers.

Key Responsibilities
  • Inspect and diagnose mechanical deficiencies on Caterpillar equipment
  • Provide high-quality and timely repair service on equipment, engines, and powertrains
  • Perform welding and brazing on equipment
  • Fabricate and modify parts, equipment, and miscellaneous structures and attachments
  • Interpret and analyze hydraulic and electric schematics and wiring diagrams
  • Interpret technical instructions and safety/service manuals
  • Serve customers' needs in a positive, safe, and timely manner

Requirements
  • High school diploma or equivalent required
  • Field service technician training and/or equipment service and maintenance training through an accredited technical school or equipment dealership manufacturer training preferred
  • 5+ years of previous hands-on relevant experience with CAT equipment or similar industrial equipment and/or industrial engines
  • 5+ years of experience in diagnostics and troubleshooting diesel-powered construction equipment or truck engines
  • Must do company-reimbursed overnight travel occasionally (up to 25%)
  • Must be able to work independently in remote locations
  • Must own a basic set of industrial tools, including industrial hand tools, air tools, torque wrenches, and multimeters
  • Possess and maintain a current, valid state drivers' license and CDL/DOT medical card based on assigned vehicle weight

About Thompson Machinery

We're a respected Caterpillar equipment dealer with a commitment to delivering superior solutions, building lasting relationships, and contributing to stronger communities. Our team engineers cutting-edge solutions that propel businesses forward, and we're not just about transactions – we're about connections. Join us and be part of something bigger.

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