Team Lead
3 days ago
We are seeking a highly skilled and experienced Team Lead to join our team at Sam's Club. As a Team Lead, you will be responsible for leading a team of associates in providing exceptional customer service and ensuring a positive shopping experience for our members.
Key Responsibilities- Lead a team of associates in providing customer service and resolving member complaints
- Assist management with supervising associates and ensuring compliance with company policies and procedures
- Communicate effectively with members and associates to ensure a positive shopping experience
- Participate in sales and marketing events to promote membership and sales
- Process memberships, upgrades, and credit accounts
- Assist with accounting records, files, and transactions
- Develop and implement processes and practices to meet business needs
- Lead and participate in teams to achieve business objectives
- 6 months retail experience including operating front-end equipment and 6 months customer service experience
- Must be 18 years of age or older
- Leading a front-end team and supervising experience preferred
We offer a competitive pay rate, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Benefits include health, financial, and paid time off benefits, as well as education assistance and more.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
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