Visual Merchandiser

3 days ago

Savannah, Georgia, United States H&M Group Full time
About the Role

As a Visual Merchandiser at H&M Group, you will play a crucial role in creating an inspiring and elevated customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store. Your trend and competitor awareness will enable you to provide colleagues with the correct information, coach, upskill, and develop the store team to contribute to a great customer experience.

A Day in the Life

As a Visual Merchandiser, your typical day will include the following responsibilities:

  • Contribute to the total OMNI customer experience in your store by ensuring visual and commercial curation according to guidelines.
  • Represent the H&M Brand positively during customer interactions.
  • Organize and plan your workload according to the store activation plan and adapt based on business needs in collaboration with your Store Management team and Area Visual Manager.
  • Launch and maintain the latest global campaigns and sale activities on time according to H&M Brand Standards.
  • Ensure good garment care, stock levels, and provide input on allocation to Store Management and Area teams.
  • Perform sales report (KPIs) follow-up, identify and prioritize visual & commercial opportunities in collaboration with Store Management team.
  • Create efficient and effective actions to increase customer satisfaction to reach sales targets, store goals, budget, and follow-up actions in collaboration with Store Management team.
  • Follow all procedures, best practices for OMNI services, operational routines, legal requirements, and communication in all areas of the store with Store team.
Qualifications

To be a successful Visual Merchandiser, you must be curious and creative, always looking for inspiration, proactive, solution-focused, flexible, with effective communication skills to achieve results cross-functionally. We look for individuals with fashion interests and leadership skills who can apply their visual and commercial experience working in a dynamic environment to the role.

Why You'll Love Working at H&M

We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability. We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years. You'll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues. We are an inclusive company where you're encouraged to be yourself at work.

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