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Sales Associate
2 months ago
Forever 21 is a leading global fashion retailer with a strong presence in the fast fashion market. Our mission is to inspire individual self-expression through amazing fashion and our DNA is rooted in Inclusivity, Customer-Centricity, and Accessibility.
Job SummaryWe are seeking a highly motivated and charismatic Sales Associate to join our team. As a Sales Associate, you will be responsible for demonstrating knowledge and love of the brand while ensuring each customer has an exciting and enjoyable experience.
Key Responsibilities- Customer Service: Consistently create a welcoming environment for customers, respond to their inquiries and needs, and proactively seek opportunities to deliver a great customer experience.
- Merchandise Management: Assist in the location, availability, and selection of merchandise, and use basic selling techniques to engage with customers.
- Sales and Transactions: Complete sales transactions, maintain proper accountability at registers, and process merchandise returns and exchanges courteously and under company guidelines.
- Visual Standards: Maintain the visual standards for the selling floor, fitting rooms, visual displays, and presentations.
- Store Recovery: Assist in daily store recovery, before, during, or after store opening hours.
- Adaptability: Adapt to an environment that changes quickly while managing multiple tasks.
- Teamwork: Provide support for all cross-functional departments and help set the tone and standards that drive customer satisfaction and business growth.
- Must be at least 16 years of age.
- Minimum of one year of retail sales experience and previous cash handling experience is preferred.
- Must be energetic and charismatic.
- Must have strong communication, organizational, and time management skills.
- Must have excellent interpersonal skills and be able to act with integrity and business maturity to ensure interactions are conducted without bias or prejudice.
- Must be able to complete sales transactions in the POS register system.
- Must be available to work a flexible schedule to meet the needs of the business, which may include the closing shift, weekends, and holidays.
- Must be able to spend up to 100% of the working time standing and walking.
- Must be able to lift and carry up to 50 lbs.
- Must be able to perform repetitive finger, hand, and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and working with cleaning chemicals.
- Competitive staff discounts across all Sparc brands (30-60% off).
- Career advancement opportunities within retail and our corporate offices.
- A flexible schedule.
- Forever 21 Ignite: Education Benefit in partnership with to obtain an Associate's Degree with an exclusive College Scholarship from Forever 21.
- Unlock more great benefits as you transition into full-time opportunities with us.
SPARC Group LLC is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Services of the United States, citizenship, and any other characteristic protected by law (Protected Characteristics).
