Lead Service Manager

6 days ago


Laguna Hills, California, United States King's Fish House - Laguna Hills Full time
Job Overview:
Kings Fish House is seeking a motivated and experienced Restaurant Supervisor to join our team in Laguna Hills. As a key member of our Front of House team, you will play a vital role in providing exceptional customer service and ensuring seamless operations.

About the Role:
The Front of House Supervisor is responsible for supporting the management team in delivering outstanding guest experiences. This includes interacting with customers, expediting orders, and handling cash transactions. You will be part of a fast-paced environment and will have multiple responsibilities throughout your shift.

Key Responsibilities:
* Provide friendly, helpful, and knowledgeable guest service that exceeds expectations
* Assist the management team in maintaining high standards of customer satisfaction
* Expedite orders and handle cash transactions efficiently
* Maintain a clean and organized workspace, adhering to health and safety regulations

Requirements:
* High school graduate or equivalent required, some college preferred
* Previous supervisor experience in a restaurant or hospitality setting
* Ability to communicate effectively in English, both verbally and written
* Basic mathematical calculations skills required
* Ability to work well under pressure and manage multiple tasks simultaneously

Benefits:
* Competitive hourly rate $20-$25 depending on experience
* Premium benefits package, including medical, dental, and vision coverage
* Opportunities for career growth and professional development
* Generous dining discount and employee meal program

Work Environment:
* Work in a dynamic and fast-paced restaurant environment
* Collaborate with a team of experienced professionals to achieve excellent customer service and sales results
* Participate in ongoing training and development programs to enhance your skills and knowledge

Estimated Salary Range:
$45,000 - $60,000 per year, depending on experience and qualifications

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