Customer Service Representative

4 days ago


Westminster, California, United States William Vu - State Farm Agent Full time
Job Opportunity

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at William Vu - State Farm Agent. As a key member of our agency, you will play a vital role in delivering exceptional client experiences and contributing to the growth of our successful insurance agency.

Key Responsibilities:
  • Provide timely and accurate responses to customer inquiries and policy information.
  • Assist clients with policy changes and updates, ensuring seamless transitions and minimal disruption.
  • Process insurance claims efficiently and effectively, following up with clients to ensure satisfaction.
  • Maintain accurate records of customer interactions, utilizing data to inform future improvements.
Requirements:
  • Strong communication and interpersonal skills, with the ability to build rapport with diverse clients.
  • Detail-oriented and able to multitask, prioritizing tasks to meet deadlines and exceed expectations.
  • Previous customer service experience preferred, with a proven track record of delivering exceptional results.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-centric individual who is passionate about delivering exceptional service, we encourage you to apply.



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