Account Management Associate

3 weeks ago


Commerce, California, United States Source One Payment Solutions Full time
About Our Company

Source One Payment Solutions is a leading provider of merchant services, offering a comprehensive range of solutions to meet the needs of our growing merchant base.

As a key member of our Operations Department, you will play a critical role in ensuring the success of our merchants by providing exceptional support and guidance throughout the entire process.

Your primary responsibilities will include:

  • Providing Expert Guidance: Assist merchants with all aspects of their merchant services accounts, including setup, maintenance, and troubleshooting.
  • Collaborating with Agents and Partners: Work closely with agents and partners to provide sales support and drive business growth.
  • Developing Business Relationships: Build strong relationships with merchants, agents, and partners to drive business growth and customer satisfaction.

Requirements:

  • Customer service experience required; prior experience in call center, financial industry, or ecommerce environments preferred.
  • Punctual, regular, and consistent attendance.
  • Bi-lingual (Spanish) is a plus but not required.
  • Computer skills, including Microsoft Office and Outlook.

Salary Range:

$15.25 - $19.50 per hour, based on experience and qualifications.



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