Customer Service Representative
1 day ago
We are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a key member of our evening shift team, you will be responsible for delivering exceptional guest experiences and ensuring that our customers receive the highest level of service.
Key Responsibilities:- Provide friendly and welcoming service to all guests, ensuring a positive first impression.
- Process food orders accurately and efficiently, using our REV procedures to ensure that coffee and products are always fresh and accurate.
- Deliver exceptional customer service through a friendly attitude, attentive behavior, and in-depth product knowledge.
- Enhance the customer experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
- Maintain speed of service targets by working efficiently and meeting customers' needs.
- Excellent customer service skills with a friendly and welcoming attitude.
- Ability to work in a fast-paced environment with a sense of urgency.
- Strong communication and interpersonal skills.
- Ability to work on a team and with multiple employees.
- Attention to detail and ability to accurately process orders.
- Frequent reaching and manual dexterity.
- Continuous standing on tiled surfaces.
- Use of headset for order processing at the drive-thru.
- Ability to stand for long periods.
- Frequent walking and occasional lifting of supplies/products.
Clark Holdings Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees and applicants.
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Customer Service Representative
3 weeks ago
Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full timeCustomer Service RepresentativeWe are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, processing food orders, and maintaining a clean and inviting dining room.Key Responsibilities:Provide outstanding...
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Customer Service Representative
3 weeks ago
Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full timeCustomer Service RepresentativeWe are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, processing food orders, and maintaining a clean and inviting dining room.Key Responsibilities:Provide outstanding...
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Buffalo, New York, United States Clark Holdings Inc. Tim Hortons Full timeCustomer Service RepresentativeWe are seeking a friendly and energetic Customer Service Representative to join our team at Tim Hortons. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, processing food orders, and maintaining a clean and inviting dining room.Key Responsibilities:Provide outstanding...
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