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Specialty Coffee and Tea Beverage Specialist

2 months ago

Juneau, Alaska, United States Icy Strait Point LLC Full time
Job Summary

A Barista position at Icy Strait Point is focused on delivering exceptional customer service and creating specialty coffee and tea beverages in a timely and efficient manner. This role also involves processing transactions and assisting with other tasks as needed in the Snack Bar.

Key Responsibilities
  • Conduct all activities and decisions according to Icy Strait Point's guiding principles: Best, Authentic, and Profitable.
  • Provide outstanding service efficiently in an ever-friendly demeanor.
  • Collect and process payment; accurately enter and record all menu items into the Point of Sale system.
  • Prepare and serve high-quality beverages, whole bean, and food products consistently for all customers by adhering to recipes and presentation standards.
  • Follow health, safety, and sanitation guidelines for all products.
  • Possess or gain in-depth knowledge of coffee specialty drinks and techniques.
  • Able to function well and calmly in times of high-volume activity and stress.
  • Maintain a clean and organized workspace.
  • Willingness to shift to other stations and/or assignments as needed.
Physical Requirements and Work Environment
  • Work on your feet most of the day with minimal break time.
  • Maintain consistent attendance and punctuality.
  • Ability to organize and prioritize under pressure while maintaining a calm and pleasant demeanor.
  • Effective and friendly communication skills with guests, coworkers, and management.
  • Comply with company dress code.
  • Retail background a plus.
  • Ability to learn quickly.
  • Able to understand and carry out oral and written instructions.
  • Team-oriented.
  • Able to lift and carry.