Sales Associate

4 weeks ago


Nanuet, New York, United States Knitwell Group Full time
About Us
At Knitwell Group, we're passionate about empowering women to express their authentic selves through fashion. Our mission is to provide modern, feminine, and versatile clothing that makes women feel confident and beautiful. We're committed to creating a positive and inclusive work environment where our associates can thrive.

Position Overview
As a Sales Associate, you will be the face of our brand, providing exceptional customer service and creating a memorable shopping experience for our customers. You will be responsible for maintaining a clean and well-maintained store environment, ensuring that our visual standards are met, and providing product information and style advice to customers.

Responsibilities/Accountabilities

• Provide exceptional customer service, anticipating customers' needs and striving to achieve store and individual performance goals.

• Actively listen and apply coaching on customer interactions and performance to achieve maximum productivity and capture customer opportunities.

• Support the business strategy and adjust tactics as necessary to effectively reach goals.

• Embrace fashion, understand current market trends, and articulate them using brand interpretations in every customer interaction. Represent the brand by adhering to brand dress code guidelines.

• Maintain merchandise flow and freight processes, ensuring proper floorset execution to current visual brand standards.

• Leverage tools and take action to drive operational excellence through Standard Operating Procedures (SOP).

• Complete daily tasks to ensure the store runs smoothly and meets all brand standards and guidelines.

• Assist with new hire onboarding and ongoing associate training.

• Work collaboratively with internal partners to accomplish assigned tasks.

• Report to work as scheduled, record time worked accurately using the brand's Time and Attendance system, and remain flexible to the needs of the business.

• Contribute to the efforts to prevent shrink and raise and maintain safety awareness.

Position Requirements

• Ability to organize and prioritize assignments meeting deadlines with minimal supervision.

• Knowledge of visual standards and techniques, and ability to implement and maintain within brand guidelines.

• Communicate effectively with customers, managers, store associates, and peers.

• Contribute to team commitment and a positive, inclusive environment.

• Take initiative on a timely/urgent basis.

• Must be technology proficient and able to operate the Point of Sale (POS) System.

• Ability to work a flexible schedule to meet the needs of the business, including evening, weekend, and holiday shifts.

• Ability to maneuver around the sales floor, stockroom, office, lift up to 30 lbs, and retrieve and stock merchandise with or without a reasonable accommodation.

Location:
Store 1813-Shops at Nanuet-ANN-Nanuet, NY 10954Position Type:
Regular/Part timeEqual Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

The Company welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the application process.

New York Pay Information: https://knitwellgroup.com/assets/NY-Posting-ANN.pdf
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