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Concessions Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our Concessions team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling cash transactions, preparing food, and maintaining a clean and organized work environment.
Key Responsibilities- Provide excellent customer service to our patrons, responding to their needs and concerns in a professional and courteous manner.
- Handle cash transactions, operate a point-of-sale system, and maintain accurate records of sales and inventory.
- Prepare and serve food and beverages to customers, adhering to food safety and handling procedures.
- Maintain a clean and organized work environment, including the concession stand, kitchen, and surrounding areas.
- Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
- Ability to work a flexible schedule, including weekdays, evenings, and weekends.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Ability to lift 25-50 pounds, stand for prolonged periods, and work in a fast-paced environment.
- High school diploma or equivalent required; prior customer service experience preferred.
- Competitive hourly rate.
- Flexible scheduling to accommodate your needs.
- UCLA Student Store discount (20% year-round).
- Discounted food options (meal cards can be used in most areas on campus).