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Healthcare Support Specialist

2 months ago


Brooklyn New York, United States USA Clinics Group Full time

Job Summary:

We are seeking a highly organized and detail-oriented Medical Office Coordinator to join our team at USA Clinics Group. As a Medical Office Coordinator, you will play a vital role in ensuring the smooth operation of our medical offices, providing exceptional patient care and support to our healthcare team.

Key Responsibilities:

  • Greet patients and escort them to examination rooms, ensuring a warm and welcoming experience.
  • Assist patients with completing forms and paperwork, providing clear and concise instructions.
  • Become familiar with clinic computer hardware and software, using it to manage patient records and schedules.
  • Answer multiple phone lines, responding to patient inquiries and concerns in a professional and courteous manner.
  • Schedule appointments and accommodate patient needs, ensuring timely and efficient service.
  • Contact insurance companies to verify patient eligibility and coverage.
  • Perform various administrative tasks, including copying, filing, and faxing, as needed.
  • Comply with patient needs at all times, ensuring their questions are answered and concerns addressed.
  • Maintain procedure rooms, ensuring they are clean and ready for use.
  • Assist doctors during procedures, following instructions and individual preferences.
  • Prepare patients for procedures, providing clear instructions and support.
  • Ensure patients receive post-procedure instructions and medication information, as needed.
  • Monitor supply levels and replace as needed.
  • Train new staff members, as required.
  • Assist ultrasound staff, as needed.
  • Transport supplies or equipment, as required.
  • Work overtime, as needed.

Requirements:

  • High school diploma or equivalent required.
  • Receptionist or healthcare experience required.
  • Spanish and English language proficiency required.
  • Weekend availability required.

Benefits:

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Paid Time Off (Vacation/Sick Days)