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Site Operations Manager
2 months ago
OBJECTIVE: The Site Operations Manager oversees all aspects of property renovations and transitions within their assigned area. This role involves conducting move-out assessments, developing work scopes that align with Brandywine Homes standards, evaluating tenant chargebacks, managing third-party contractors, ensuring quality control throughout renovations, and addressing post-construction maintenance requests.
KEY RESPONSIBILITIES
- Maintain a comprehensive understanding of company policies and ensure compliance at all times.
- Organize move-out inspections and assess properties for potential damage chargebacks.
- Prepare evaluations and budgets for newly acquired properties.
- Analyze daily workloads and strategize the most effective methods to meet field requirements.
- Conduct property inspections and formulate detailed, cost-effective scopes of work to meet Brandywine Homes standards.
- Utilize RenoWalk software to create new budgets for review.
- Coordinate utility service activations with office personnel.
- Oversee renovations from the move-out phase to the move-in phase.
- Ensure that vendors comply with company policies and standards.
- Manage timelines, quality, and costs associated with renovations.
- Prepare and submit change orders as necessary, obtaining approvals in line with company procedures.
- Collaborate with vendors to address any warranty-related tasks following construction.
- Negotiate pricing and timelines with vendors effectively.
- Provide timely and precise project updates to team members, ensuring accurate tracking of dates and costs.
- Receive, review, and manage post-construction work orders, ensuring timely completion.
- Evaluate and approve estimates from third-party contractors.
- Participate in eviction processes when necessary, working alongside set-out teams to facilitate operations.
- Close out work orders and renovations, processing invoices for completed projects.
- This summary is not exhaustive; additional responsibilities may be assigned as needed.
EDUCATION AND EXPERIENCE REQUIREMENTS
- High school diploma or equivalent.
- A minimum of 5 years in residential renovation, maintenance, and turnover roles.
- Access to reliable transportation, a valid driver's license, and auto insurance.
- Experience in estimating costs for turnovers or renovations and budget formulation.
- Background as a general contractor, superintendent, or construction project manager.
- Familiarity with maintenance repair standards and pricing.
- Strong communication skills and the ability to work collaboratively within a team.
- Intermediate computer proficiency and a willingness to learn new software; experience with RenoWalk, Appfolio, Yardi, or Property Ware is advantageous. Proficiency in Microsoft applications is required.
- Thorough understanding of rental property management standards and practices.
Physical Requirements
The physical demands outlined here are representative of those required for successful job performance. Reasonable accommodations may be made for individuals with disabilities.
While performing job duties, the employee may occasionally need to stand, walk, sit, use hands for handling tools or controls, reach with arms, climb stairs, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.