Resort Hospitality Specialist

2 weeks ago


Milford, Ohio, United States Equity LifeStyle Properties, Inc. Full time

At Equity LifeStyle Properties, Inc., we're committed to delivering exceptional experiences for our guests and residents. As a Front Desk Agent, you'll play a vital role in making this happen.

Key Responsibilities:

  • Act as the primary point of contact for guests and residents, providing information and responding to inquiries in a timely and professional manner.
  • Process payments and deposits, ensuring accurate and efficient transactions.
  • Run reports and submit maintenance request forms to maintain office efficiency and ensure seamless operations.
  • Collaborate with the Property Manager to address inquiries and resolve issues promptly and professionally.
  • Prioritize customer satisfaction, addressing conflicts and solving problems in a timely and effective manner.

Requirements:

  • High school diploma or equivalent experience.
  • 1+ year of experience in customer service with exceptional customer service skills.
  • Strong organizational skills and meticulous attention to detail.
  • Computer literacy and the ability to learn new systems.

What We Offer:

  • A comprehensive benefits package, including medical, dental, and vision plans.
  • A generous 401(k) employer match.
  • Paid vacations, holidays, and sick time.

We're an Equal Opportunity Employer, committed to diversity and inclusion. If you're passionate about delivering exceptional customer experiences, we encourage you to apply.



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