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Loan Portfolio Services Officer II

1 month ago

Buena Park, California, United States Bank of Hope Full time
Job Summary

We are seeking a highly skilled Loan Portfolio Services Officer II to join our team at Bank of Hope. As a key member of our loan operations team, you will be responsible for ensuring the smooth and efficient processing of loans, from origination to closing.

Key Responsibilities
  • Comply with regulatory requirements, including Bank Secrecy Act-Anti Money Laundering, OFAC, US Patriot Act, Privacy Act, and Community Reinvestment Act.
  • Attend trainings and meetings as assigned.
  • Comply with the Bank's established loan policies and procedures.
  • Conduct regular CRA calls and participate in community affairs to identify needs and enhance the Bank's CRA activities.
  • Close loans in accordance with the Department's procedures.
  • Follow up on all required covenants, including collection of annual tax returns, financial statements, and other information according to the Loan Agreement.
  • Follow up on various insurance requirements attached to loans.
  • Prepare weekly, monthly, quarterly, and annual loan reports for the Department.
  • Order credit reports (Experian) and preliminary title reports as requested by loan officers.
  • Prepare and review all loan documents necessary to close and disburse loans.
  • Verify authorized signers and obtain signatures of borrowers/guarantors (Credit File & Documents).
  • Maintain credit files for new, payoff, withdrawn, and declined files.
  • Respond to routine loan inquiries.
  • Monitor timeliness and adequacy of title policies, insurance declarations, UCC, and Mortgage recording, and report any discrepancies to the manager.
  • Administer loan disbursement for line of credit and construction loans, including review of loan covenant, title update, and request for site inspection by 3rd party assessors.
  • Process data changes as necessary (tickler system, loan control procedure, and term and conditions).
  • Prepare and review various loan reports (ITI loan accounting system) as requested.
  • Prepare and review loan files for audits.
  • Administer past due loans, including preparation of past due notices and request for issuing a demand notice to the Bank's attorney.
  • Review the Department's expense invoices and order supplies.
  • Comply with the Bank's security program.
  • Seek opportunities to grow relationships with customers.
Requirements
  • Minimum Education Level: Bachelor's Degree
  • Minimum Years of Experience: 3+ years
  • Combination of Experience and Education can meet the job requirements: Yes
  • Required: Excellent written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
  • Required: Ability to respond effectively to sensitive inquiries or customer complaints.
  • Required: Ability to make effective and persuasive speeches and presentations on complex topics to top management, employees, regulators, or board members.
  • Required: Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, and e-mail.
Salary and Benefits

The salary range for this full-time position is $26.45 Hourly - $31.25 Hourly + bonus + benefits. Salary ranges are determined based on qualifications, level, and location. Exact compensation may vary based on your skills and experience.

Bank of Hope is an equal employment opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, genetic information, national or ethnic origin, disability, marital status, veteran status, or any other basis protected by federal, state, or local law.