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Team Lead

1 week ago

Liberty, Pennsylvania, United States DaVita Full time
About DaVita's Mission">

At DaVita, we strive to be a community first and a company second, fostering a culture of belonging and inclusivity. Our mission is to build the greatest healthcare community the world has ever seen, and we're committed to making a difference in the lives of our patients and teammates alike.

As a Supervisor, Revenue Operations, you will play a vital role in supporting our revenue operations team, providing leadership, direction, and coaching to Specialists. This position requires excellent communication skills, strategic thinking, and the ability to drive business results.

Key Responsibilities:

  • Monitor team productivity and progress to meet departmental goals, ensuring high-quality customer service and efficient operations.
  • Determine staffing plans that optimize teammate utilization and promote effective teamwork.
  • Establish and communicate departmental objectives, ensuring they are achieved through collaborative efforts.
  • Address teammate relations issues and escalate concerns to management when necessary.
  • Assist with hiring, promoting, evaluating, and disciplining teammates as required.

Special Projects:

  • Lead or actively participate in special projects, driving business growth and improving operational efficiency.
  • Collaborate with the data analytics team to ensure business needs are met efficiently.
  • Provide regular updates on project status and progress to management.

Required Skills and Qualifications:

  • Supervisory experience with a proven track record of leading teams and driving business results.
  • Strong communication and interpersonal skills, with the ability to coach and develop teammates.
  • Critical thinking and problem-solving skills, with the ability to analyze complex data and make informed decisions.
  • Proficiency in Microsoft Office (Excel, Access, Word, Outlook, PowerPoint) and other business software applications.

Why Work at DaVita?

  • A comprehensive benefits package, including medical, dental, vision, 401(k) matching, paid time off, and more.
  • Ongoing training and development opportunities to enhance career growth and professional development.
  • A supportive and inclusive work environment that fosters camaraderie and teamwork.