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Client Support Specialist

2 months ago

Green Valley, Arizona, United States Dream Quest LLC Full time
Job Overview

Position Summary
Dream Quest LLC is seeking a dedicated Customer Service Representative. In this role, you will be an essential part of our organization, acting as the voice of our clients during support interactions. Your primary responsibilities will include managing service inquiries, facilitating sales, and addressing customer concerns. Upholding our core values, you will demonstrate respect and professionalism towards all clients and colleagues.

This role is ideal for individuals who are proactive, enthusiastic, and have a passion for assisting others. You should be committed to delivering exceptional customer service and adept at navigating various situations on a daily basis.


Key Responsibilities:
  • Handle incoming calls with professionalism and courtesy
  • Engage in marketing and sales activities to promote additional services
  • Process work orders, return calls, and resolve customer issues
  • Assist with other tasks as required, including cross-training in related roles

Required Qualifications:
  • At least two years of administrative experience
  • Excellent written and verbal communication abilities
  • Detail-oriented with proficient data entry skills
  • Positive demeanor
  • A collaborative team player who can also work independently

Benefits:
  • Flexible work schedules
  • Paid holidays
  • Supportive work environment
  • Paid time off