Logistics Supervisor
2 months ago
We are seeking a highly skilled Freight Operations Manager to join our team at Cornerstone Trucking, LLC. As a key member of our operations team, you will be responsible for overseeing the flow of freight, supervising a team of logistics professionals, and ensuring the timely delivery of orders.
Key Responsibilities- Oversee the management of Cornerstone Trucking's assets, including freight equipment and personnel.
- Supervise freight flow processes, ensuring that orders are delivered on time and to the highest standards.
- Manage the freight team efficiently, allocating resources to ensure maximum productivity and efficiency.
- Ensure that team members follow company policies and standards, providing guidance and support as needed.
- Provide regular freight updates to the team and management, addressing any issues or concerns promptly.
- Address customer inquiries and concerns regarding order deliveries, providing exceptional customer service.
- Communicate equipment repair and maintenance requests to management, ensuring that all necessary work is completed in a timely manner.
- Manage freight paperwork, ensuring that all documentation is accurate and up-to-date.
- Establish and enforce safety rules and regulations, ensuring a safe working environment for all team members.
- Build and maintain relationships with new and existing shippers, contract carriers, and vendors.
- Develop and implement strategies to improve operational efficiency and reduce costs.
- Collaborate with the HR department to maintain office policies and procedures.
- Coordinate with the IT department on all office equipment and technology.
- Manage relationships with vendors and service providers, ensuring that all items are invoiced and paid on time.
- Manage contract and price negotiations with vendors, ensuring that the company gets the best possible deals.
- Provide general support to the team, including scheduling, calendars, and appointments.
- Design and implement filing systems, ensuring that all records are accurate and up-to-date.
- Ensure that filing systems are maintained and current, with all necessary documents easily accessible.
- Establish and monitor procedures for record keeping, ensuring that all data is secure and confidential.
- Implement office policies and procedures, ensuring that all team members are aware of and follow them.
- Analyze and monitor internal processes, identifying areas for improvement and implementing changes as needed.
- Prepare operational reports and schedules, ensuring that all necessary information is available to management.
- Coordinate schedules, appointments, and bookings, ensuring that all team members are aware of their responsibilities.
- Monitor and maintain office supplies inventory, ensuring that all necessary items are available.
- Review and approve office supply acquisitions, ensuring that the company gets the best possible deals.
- Handle customer inquiries and complaints, providing exceptional customer service.
- Maintain a safe and secure working environment, ensuring that all team members are aware of and follow safety protocols.
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