Pretzel Quality Assurance Specialist
3 weeks ago
Auntie Anne's Assistant Manager role offers a unique opportunity to grow your career while making a lasting impact on the community. As part of the HMR Pretzel LLC team, you'll play a pivotal role in delivering exceptional customer experiences and driving business growth.
About the RoleThis key position involves overseeing daily store operations, ensuring seamless execution of sales, customer service, product quality, and employee development strategies. You'll work closely with the store manager to maintain high standards of performance, implementing initiatives to drive sales and enhance customer satisfaction.
Main Responsibilities- Leadership and Guidance: Foster a culture of excellence, motivating assistant managers and crew members to achieve exceptional results.
- Customer Service Excellence: Deliver personalized experiences, addressing customer needs and exceeding expectations.
- Quality Assurance: Monitor product quality, enforcing strict freshness tracking protocols to ensure consistency.
- Employee Development: Develop and implement comprehensive training programs, emphasizing HCAAP compliance and ongoing education.
- Store Maintenance and Inventory: Ensure stores are meticulously clean and well-organized, maintaining accurate inventory levels and timely order fulfillment.
- At least 18 years old
- Strong leadership and communication skills
- Experience in retail management or related fields
- ServSafe certification mandatory
- $16.00-$18.00 per hour, commensurate with experience
- An array of benefits, including health insurance, dental insurance, 401(k), 401(k) matching, meal plan, and paid training
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