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Salon Operations Leader

2 months ago

Amarillo, Texas, United States Palm Beach Tan Full time

Position Overview:
We are seeking a dynamic and enthusiastic Salon Operations Leader to embody our brand values, foster a welcoming salon atmosphere, and drive the success of our sales teams. This role is pivotal in delivering outstanding customer experiences and nurturing lasting client relationships.

What We Offer:

  • Attractive hourly base salary with unlimited commission potential on all sales, plus a monthly bonus structure - you have control over your earnings.
  • Regular Performance Reviews to recognize and reward your contributions.
  • Financial Support for Education: Up to $2,000 annually in Student Tuition Assistance for all team members.
  • Loan Repayment Assistance: Up to $1,800 per year for full-time roles and $600 for part-time roles.
  • Paid Time Off (PTO) for full-time employees, accruing from day one.
  • Comprehensive Health & Dental Coverage for full-time staff.
  • 401(k) Plan with company matching when eligible.
  • Opportunities for Career Growth and extensive training support.
  • Complimentary Tanning Services and exclusive employee discounts.

Key Responsibilities:

  • Overseeing daily salon operations, including workforce management, recruitment, training, and retention.
  • Achieving team and individual sales targets, tracked on a daily, weekly, and monthly basis.
  • Engaging with clients in a friendly and professional manner.
  • Building customer loyalty and fostering long-term relationships.
  • Driving customer traffic through effective local marketing strategies.
  • Maintaining accurate client billing records and managing accounts receivable.
  • Ensuring a clean, organized, and welcoming salon environment.
  • Handling cash transactions and managing the opening and closing of the salon.
  • Completing daily administrative tasks and tracking performance goals.

Qualifications:

  • High school diploma or equivalent.
  • Experience in customer service.
  • Minimum of one year in a management role or a combination of education and experience.
  • Reliable transportation and flexible availability, including evenings and weekends.
  • A competitive spirit with a strong drive to meet sales objectives.
  • Demonstrated customer service skills.
  • Professional appearance and demeanor.
  • Strong verbal and written communication abilities.
  • Attention to detail and organizational skills.
  • Physical ability to stand, bend, and walk for extended periods.