Weekend Retail Sales Associate

4 days ago


York, Pennsylvania, United States wrencareers Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Weekend Retail Sales Associate. As the face of our showrooms, you will be responsible for providing an exceptional customer experience, supporting our sales teams, and contributing to the overall success of our business.

Key Responsibilities
  • Provide a warm welcome to customers, advising them of our products and design process
  • Answer internal and external phone calls, proactively contacting customers to confirm appointments
  • Support the sales process by having good knowledge of the designer dashboard
  • Assist the management team with tasks such as monitoring the showroom diary, rolling out rotas, and facilitating conference calls
  • Measure the quality of customer experience via follow-up calls and liaise with the Installations Team and Customer Service for customer queries and feedback
  • Carry out H&S/stock checks and submit reports to Head Office as required
What We Offer
  • A fantastic team environment
  • Excellent training and development programs
  • Fantastic career progression
  • High-quality IT equipment and software
  • 25 holiday days (pro rata)
About You
  • Must have a professional attitude and appearance
  • Must be proactive and able to respond to ad-hoc tasks
  • Must have strong IT skills and be proficient in Microsoft Office Suite
  • Possess strong verbal and written skills
  • Previous receptionist experience is desirable but not essential


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