Warehouse Operations Specialist
3 days ago
The Warehouse Associate position plays a vital role in ensuring the efficient movement and management of inventory between the dock, sales floor, product repair, customer pickup, and delivery. This role involves evaluating and shipping merchandise, managing inventory flow, and overseeing the Product Repair process.
Key Responsibilities:- Fills order requests, stages merchandise, and loads for timely shipments.
- Evaluates products and moves them to designated zones for processing.
- Moves merchandise between the dock, stockroom staging area, sales floor, customer pick-up or delivery, and removal of 'sold' merchandise from the sales floor.
- Audits and maintains accuracy of HFM staging area.
- Responsible for deluxing and assembling merchandise.
- Assists customers with product repair drop-offs, including creating Service Orders.
- Assembles and disassembles fixtures for seasonal flexes or floor plan changes.
- Processes receipts and ensures inventories are controlled, monitored, and logged.
- Creates required documentation to log all shipments and deliveries to customers.
- Ensures customer service through timely, attentive, and friendly service during all customer pick-ups and inquiries.
- Reports and responds to Store Management about unsafe and/or unethical conditions.
- Develops a 'team' environment with the sales floor, providing timely movement of merchandise to set floor presentation standards.
- Protects Company assets by following company policies and direction for customer pick-up procedures.
- Performs daily housekeeping, including cleaning and straightening, etc.
- Miscellaneous duties as required, including extra sales help as needed once cross-trained.
- Must be able to lift and move at least fifty (50) pounds in weight to maintain flow and replenishment of merchandise.
American Freight is an equal opportunity employer. We respect diversity and accordingly are an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, gender identity or expression (including transgender status), sexual orientation, marital status, veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, separation, recruitment, pay, and other forms of compensation, access to facilities and programs, training, and general treatment during employment.
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