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Pet Care Specialist

2 months ago

St Louis, Missouri, United States Petco Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Experience Specialist to join our team at Petco. As a key member of our sales team, you will be responsible for providing exceptional guest experiences, promoting our products, and driving sales growth.

Key Responsibilities
  • Provide optimal guest experience services, including answering questions and making product recommendations.
  • Assist guests in selecting merchandise that meets their needs, while promoting our products and services.
  • Demonstrate a high level of interest in the welfare, health, and proper handling of all animals in our care.
  • Perform cashiering duties, including processing transactions and handling customer returns and exchanges.
  • Ensure merchandise is properly stocked and priced, and that the store is well-maintained and clean.
  • Adhere to established operational guidelines and store policies and procedures.
  • Evaluate guest inquiries and refer to Guest Experience Leader and/or Leader on Duty as needed.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to lift 50 pounds and pull 2000 pounds utilizing material handling equipment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about pet care and customer service, we encourage you to apply for this exciting opportunity.