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Parking Lot Attendant

2 months ago

Allentown, Pennsylvania, United States AEG Full time
Job Summary

The Parking Attendant is a part-time position responsible for managing the daily operations and event day operations within PPL Center's Orange Deck parking garage. This role requires excellent customer service skills, attention to detail, and the ability to work independently with minimal supervision.

Key Responsibilities
  • Control and monitor the entrance and exit of all guests and employees in and out of the parking garage.
  • Provide exceptional customer service to all guests, ensuring a positive first impression.
  • Be familiar with Park Mobile app and other applicable software.
  • Address all problems and concerns in a timely manner.
  • Keep all traffic flowing both in and out of the parking lots.
  • Monitor parking lots for safety and security of guests, employees, and vehicles.
  • Provide guests with directions and other venue information.
  • Direct guests and employees to available parking spaces while maximizing the amount of vehicles per lot.
  • Direct guests on how to properly pay or use parking vouchers.
  • Maintain a neat and clean appearance during all scheduled shifts.
Requirements
  • Must be at least 18 years of age.
  • Must have reliable transportation.
  • Prior parking experience is strongly preferred but not required.
  • Maintain composure in stressful situations.
  • Ability to problem solve efficiently.
  • Must be polite, friendly, and possess excellent interpersonal skills.
  • Ability to multi-task.
  • Must be able to work independently with minimal supervision and as part of a team.
  • Must be able to stand or walk constantly for an extended length of time.
  • Must be able to work indoors and outdoors in all weather conditions.
  • Effective oral communication and writing skills.
  • Ability to lift a maximum of 25 pounds without assistance.