Sleep Expert

2 months ago


Peoria, Illinois, United States Mattress Firm Full time
About Mattress Firm

We're a leading authority on sleep, with over 30 years of experience helping millions of people get better sleep. Our mission is to help people sleep well to live well.

Job Summary

We're seeking a highly motivated and customer-centric individual to join our team as a Sleep Expert. As a key member of our sales team, you'll be responsible for creating a life-changing in-store experience for our customers.

Key Responsibilities
  • Create an environment where the customer is always at the center by cultivating strong relationships.
  • Provide technical and product knowledge information to customers and serve as subject matter expert.
  • Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
  • Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
  • Maintain awareness of the competition, advertisements, and services offered by competitors.
  • Leverage social media to positively impact brand awareness and increase sales.
What We Offer
  • Excellent career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • Get paid on-demand.
  • Base pay or uncapped commission.
  • Employee discounts on Mattress Firm sleep products and accessories.
  • Additional perks may include discounts on cell phone products and services, tickets to events and attractions, personal travel, electronics and appliance purchases, pet insurance plans, and mortgage loan rates.
About the Role

This is a dynamic and challenging role that requires a strong passion for customer service and a desire to help people sleep well to live well. If you're a motivated and customer-centric individual who is looking for a career opportunity that offers growth and development, we encourage you to apply.

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.