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Morning Service Associate

2 months ago

Virginia Beach, Virginia, United States Hotel Equities Full time
Position Overview

Hotel Equities, a distinguished hotel development and hospitality management firm, is currently seeking an exceptional Morning Service Associate for our esteemed property.

Role Objective:

Welcome and seat all patrons, ensuring a delightful dining experience. Providing warm, knowledgeable service and helpful guidance reassures guests they have made the right choice.

  • Assist in the preparation, cooking, and presentation of food in accordance with established recipes for the dining area and event spaces.
  • Responsible for greeting every guest with a smile and a positive demeanor.
  • Prepare and present food items, maintain a clean service area, and adhere to all health regulations.
  • Ensure all guests are treated professionally and consistently, with the ability to handle challenging situations diplomatically.
  • Guarantee that the entire food selection is available daily and that operational hours are strictly followed.
  • Monitor and inspect all food and beverage deliveries, ensuring adherence to portion control standards.
  • Provide a safe working environment by complying with safety protocols, health department regulations, and job safety analyses.
  • Uphold sanitation laws and safety standards for anyone entering the kitchen area.
  • Inspect food and beverage outlets for proper storage, cleanliness, and inventory rotation.
  • Assist with daily, weekly, and monthly food and beverage inventory counts.
  • Be an enthusiastic, supportive, and positive team member.
  • Exhibit professionalism, responsibility, and maturity in conduct and behavior.
  • Foster a friendly and encouraging atmosphere among all colleagues.
  • Demonstrate self-motivation and effective time management.
  • Maintain open communication with all departments.
  • Share relevant information effectively.
  • Respond positively to innovative ideas.
  • Accept constructive feedback graciously.
  • Be available to assist other departments during emergencies.
  • Perform additional tasks as assigned by supervisors.

Qualifications and Requirements:

High School diploma or equivalent qualification.

Experience with hospitality standards from recognized brands.

This role requires the ability to:

  • Communicate effectively in the primary language(s) used in the workplace.
  • Read and write to facilitate communication.
  • Exhibit strong verbal and written communication skills.
  • Supervise staff, including assigning duties and evaluating performance.

Analyze data and figures generated by computer systems.

  • Possess knowledge of hotel food and beverage operations.
  • Understand food and beverage offerings.
  • Demonstrate basic computational and computer skills.
  • Have extensive knowledge of the hotel’s services and facilities.
  • Be familiar with laws governing equal employment opportunities and labor relations.
  • Understand state regulations regarding health policies.
  • Perform most tasks indoors in a controlled temperature environment.
  • Stand and maintain mobility for up to 4 hours continuously.
  • Move efficiently in limited spaces.
  • Access different floors of the hotel promptly.
  • Lift up to 50 pounds regularly.
  • Bend, stoop, squat, and stretch for cleaning and inspection tasks.
  • Exhibit manual dexterity for operating necessary equipment.
  • Obtain a food handler's permit if required by law.
  • Complete Alcohol Awareness training if mandated by law or brand standards.

Benefits Overview:

  • Team-oriented and values-driven culture.
  • Comprehensive medical, dental, and vision coverage.
  • Paid vacation and holidays.
  • Same-day pay options available.
  • Employee assistance programs.
  • Opportunities for career advancement and management training.
  • Discounted room rates across the portfolio.
  • Third-party perks including entertainment and attractions.
  • 401(k) retirement plan.
  • Employee discounts.
  • Flexible scheduling options.
  • Flexible spending accounts.
  • Life insurance coverage.
  • Parental leave benefits.
  • Referral programs.