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Dental Clinic Customer Support Specialist
2 weeks ago
At CVS Health, we're dedicated to delivering exceptional patient care and service. As a Customer Service Representative, you'll play a vital role in helping patients make informed decisions about their health and healthcare. Your primary responsibility will be to provide participants with the right information at the right time, ensuring they receive the best possible care. You'll work closely with our team to promote a positive and supportive environment, continuously evaluating and identifying opportunities to drive process improvements. This is a high-volume, fast-paced position that requires excellent communication and problem-solving skills.
About CVS HealthCVS Health is a leading healthcare company that's committed to making a meaningful difference in the lives of our patients and communities. We offer a comprehensive range of products and services, from pharmacy services to medical supplies and equipment. Our goal is to provide patients with access to high-quality, affordable healthcare solutions that meet their unique needs.
Key Responsibilities- Provide participants with accurate and timely information about their healthcare options
- Assist participants in making informed decisions about their health and healthcare
- Work collaboratively with our team to promote a positive and supportive work environment
- Continuously evaluate and identify opportunities to improve processes and services
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced, high-volume environment
- Strong problem-solving and critical thinking skills
- Basic knowledge of healthcare concepts and terminology
As a Customer Service Representative at CVS Health, you'll enjoy a range of benefits that support your physical, emotional, and financial well-being. These include:
- A competitive salary and bonus structure
- A comprehensive benefits package, including medical, dental, and vision coverage
- Access to ongoing training and development opportunities
- A supportive and inclusive work environment