To-Go Specialist

3 weeks ago


Morrow, Georgia, United States JACKMONT HOSPITALITY INC Full time
Job Summary

We are seeking a highly skilled To-Go Specialist to join our team at JACKMONT HOSPITALITY INC. As a To-Go Specialist, you will play a critical role in ensuring the delivery of convenience without compromising quality or safety.

Key Responsibilities
  • Taking orders over the phone and in person, offering to-go beverages to guests who have not ordered them.
  • Preparing orders and organizing them into bags, ensuring that all items are included and accounted for.
  • Greeting guests and drivers within 30 seconds, cashing out guests and ensuring their satisfaction.
  • Responsible for accurate cash handling, cashing out guests within 2 minutes of arrival for online or to-go orders.
  • Packing TOGO and delivery orders, confirming orders with guests/drivers, and thanking them for choosing Fridays.
  • Performing side duties, including answering the phone, opening doors, cleaning workstations, expediting orders, and running food.
  • Stocking the TOGO area.
Qualification Requirements
  • Good verbal communication skills.
  • A high energy level and ability to work in a fast-paced environment.
  • Excellent customer service skills.
  • Ability to resolve conflicts and work effectively in a team.
  • Professionalism and a commitment to delivering exceptional guest experiences.

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