Ambulatory Clinic Telephone Triage Nurse

3 weeks ago


Walnut Creek, California, United States John Muir Health Full time
Job Title:

The Ambulatory Telephone Triage Nurse plays a crucial role in providing timely and efficient healthcare support to patients by telephone. This position requires a skilled nurse to assess patient symptoms, utilize critical thinking, and provide appropriate nursing advice and determine the level of care required.

Requirements:
  • Education: Graduate of an Accredited Nursing Program is required, with a Bachelor's Degree in Nursing being preferred.
  • Experience: 1 year of acute care hospital experience is preferred, as well as 1 year of ambulatory, triage, or medical office experience and 1 year of telephone triage experience.
  • Certifications/Licensures: RN Registered Nursing is required by the California Board of Nursing, and BLS Basic Life Support is required by the American Heart Association.
Skills:
  • Evenings and weekends may be required.
  • Advanced clinical assessment and decision-making ability.
  • Excellent communication skills (verbal and written).
  • Able to work well independently.
  • Functions well in a high-stress environment.
  • Sound critical thinking.
  • Effective time management and organization skills.
  • Empathetic with the ability to develop trust with patients.
  • Bilingual in English/Spanish is preferred.
Work Shift:08.0 - 16.0 - 00.30 No Waive (United States of America)

Pay Range:

$66.27 - $89.47 Hourly

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