Restaurant Team Lead
3 weeks ago
MOD Pizza is a fast-casual pizza restaurant that is dedicated to serving high-quality pizzas in a welcoming and inclusive environment. We believe in creating a workplace culture that values diversity, equity, and inclusion, and we are committed to making a positive impact in the communities we serve.
Job SummaryWe are seeking a Restaurant Team Lead to join our team at MOD Pizza. As a Restaurant Team Lead, you will be responsible for leading a team of Shift Supervisors and Squad members to deliver exceptional customer service and high-quality pizzas. You will be the face of MOD Pizza and will be responsible for creating a positive and inclusive work environment.
Key Responsibilities- Lead a team of Shift Supervisors and Squad members to deliver exceptional customer service and high-quality pizzas
- Develop and implement strategies to improve customer satisfaction and retention
- Collaborate with the General Manager to achieve sales and profitability goals
- Provide coaching and training to Shift Supervisors and Squad members to improve their skills and performance
- Ensure that all MOD Pizza standards and procedures are followed
- Minimum of 1 year of customer service or restaurant leadership experience
- Experience successfully leading, coaching, training, and motivating front-line employees
- Ability to think strategically and act tactically
- Ability to stay calm and focused in busy restaurant operations
- Must be at least 18 years old
MOD Pizza offers a competitive salary and benefits package, including paid sick time, paid vacation, and medical, dental, and vision insurance. We also offer opportunities for professional growth and development, as well as a fun and inclusive work environment.
At MOD Pizza, we believe in creating a workplace culture that values diversity, equity, and inclusion. We are committed to making a positive impact in the communities we serve and to creating a workplace where everyone feels welcome and valued.
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