Water Restoration Crew Chief

Job Summary:

As a Water Restoration Crew Chief at SERVPRO of Anderson and West Greenville, you will be responsible for coordinating and performing production processes as scheduled and ensuring quality control. You will also manage the customer and client experience, track customer satisfaction, and communicate clear expectations to restoration technicians. Additionally, you will document detailed and accurate job files, manage labor and consumable item usage, and communicate with project managers and office staff on project progress and issues.

Key Responsibilities:

* Coordinate and perform production processes as scheduled and ensure quality control
* Manage the customer and client experience and overall customer satisfaction tracked with online reviews
* Communicate clear expectations to restoration technicians and supervise their activities
* Document a detailed and accurate job file to support the services provided
* Manage labor and consumable item usage on assigned projects
* Communicate with restoration project manager and office staff on project progress and issues

Requirements:

* Valid driver's license
* High school diploma/GED (preferred)
* At least 1 year of experience in cleaning, restoration, or construction
* IICRC certification a plus, not required

Physical Demands:

* Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
* Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
* Ability to repetitively push/pull/lift/carry objects
* Ability to work with/around cleaning agents

Compensation:

$20.00 - $28.00 per hour

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