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Retail Sales Manager
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We are seeking a highly skilled and customer-focused Retail Sales Manager to join our team at Duluth Trading Company. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading by example.
Key Responsibilities- Develop and maintain a deep understanding of our products and services to provide expert advice to customers.
- Lead the sales floor team to deliver exceptional customer service, ensuring a positive and engaging experience for every customer.
- Manage floor coverage to maximize sales opportunities and drive customer engagement.
- Ensure accurate and timely processing of customer transactions, including handling returns and exchanges.
- Maintain a clean and organized sales floor, adhering to visual merchandising standards and company policies.
- Collaborate with the store team to achieve sales goals and objectives.
- Provide clear and consistent feedback to employees on a regular basis.
- Adhere to all company guidelines, policies, and programs, setting a positive example for the team.
- High school diploma or equivalent.
- Retail experience preferred, but not necessary.
- Customer-centric approach with a focus on delivering exceptional customer experiences.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Excellent communication and interpersonal skills, with the ability to work effectively with a diverse team.
- Ability to lift up to 40 pounds and stand for long periods.
- Competitive hourly rate: $19.50/hour.
- Medical, dental, and vision insurance.
- Employer-paid life insurance and HSA contribution.
- Flex spending accounts and 401K program with company match.
- Employee stock purchase plan and 12-week paid parental leave.
- 5 paid bereavement days and 9 paid holidays per year.
- Short-term and long-term disability insurance.
- 40% employee merchandise discount.
Duluth Trading Company is a leading retailer of innovative workwear and outdoor gear. We are committed to delivering exceptional customer experiences and empowering our employees to take on new challenges. If you are a motivated and customer-focused individual who shares our values, we encourage you to apply for this exciting opportunity.