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Retail Sales Manager

2 months ago


Wichita Kansas, United States Duluth Trading Company Full time
Job Summary

We are seeking a highly skilled and customer-focused Retail Sales Manager to join our team at Duluth Trading Company. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading by example.

Key Responsibilities
  • Develop and maintain a deep understanding of our products and services to provide expert advice to customers.
  • Lead the sales floor team to deliver exceptional customer service, ensuring a positive and engaging experience for every customer.
  • Manage floor coverage to maximize sales opportunities and drive customer engagement.
  • Ensure accurate and timely processing of customer transactions, including handling returns and exchanges.
  • Maintain a clean and organized sales floor, adhering to visual merchandising standards and company policies.
  • Collaborate with the store team to achieve sales goals and objectives.
  • Provide clear and consistent feedback to employees on a regular basis.
  • Adhere to all company guidelines, policies, and programs, setting a positive example for the team.
Requirements
  • High school diploma or equivalent.
  • Retail experience preferred, but not necessary.
  • Customer-centric approach with a focus on delivering exceptional customer experiences.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Excellent communication and interpersonal skills, with the ability to work effectively with a diverse team.
  • Ability to lift up to 40 pounds and stand for long periods.
Benefits
  • Competitive hourly rate: $19.50/hour.
  • Medical, dental, and vision insurance.
  • Employer-paid life insurance and HSA contribution.
  • Flex spending accounts and 401K program with company match.
  • Employee stock purchase plan and 12-week paid parental leave.
  • 5 paid bereavement days and 9 paid holidays per year.
  • Short-term and long-term disability insurance.
  • 40% employee merchandise discount.
About Duluth Trading Company

Duluth Trading Company is a leading retailer of innovative workwear and outdoor gear. We are committed to delivering exceptional customer experiences and empowering our employees to take on new challenges. If you are a motivated and customer-focused individual who shares our values, we encourage you to apply for this exciting opportunity.