Experienced Insurance Professional

4 weeks ago


Miami, United States ProVest Insurance Group Full time

Job Title: Experienced Customer Service Representative

Job Summary:

We are seeking an experienced customer service representative to join our team at ProVest Insurance Group. As a customer service representative, you will be responsible for providing exceptional customer service to our clients, answering phone calls, responding to emails, and processing insurance payments.

Responsibilities:

  • Provide exceptional customer service to clients via phone, email, and in-person
  • Answer multiple phone lines and respond to customer inquiries
  • Process insurance payments and resolve customer issues
  • Collaborate with the sales team to identify cross-selling opportunities
  • Develop and maintain strong relationships with clients to ensure high levels of client retention and product loyalty

Requirements:

  • 2+ years of experience in customer service or a related field
  • Property & Casualty license required
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Strong problem-solving and analytical skills

About ProVest Insurance Group:

ProVest Insurance Group is a fast-growing group of agencies with a strong commitment to customer service and client satisfaction. We offer a competitive salary, benefits package, and opportunities for professional growth and development.



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