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Housekeeping Shift Supervisor

2 months ago

Durant, Oklahoma, United States Choctaw Nation of Oklahoma Full time
Job Summary:

The Hotel Housekeeping Shift Manager oversees the Hotel Housekeeping staff on their assigned shift to ensure the cleanliness and professional appearance of the Hotel Rooms and Hotel facilities. You will report to the Hotel Housekeeping Manager.

Key Responsibilities:
  • Observe staff to ensure the highest possible standards of guest services and employee relations are maintained and carried out in a fair manner.
  • Monitor job performance progress of associates and provide feedback to aid the associate in developing and enhancing skills.
  • Assist manager in administrative needs.
  • Implement operating standards, customer service, and productivity.
  • Oversee all hotel housekeeping associates during specified shifts.
  • Make recommendations and suggestions to hire, transfer, suspend, promote, discharge, assign, evaluate, reward, or discipline associates.
  • Provide input concerning operational deficiencies and areas in need of attention.
  • Perform the job responsibilities of hotel housekeeping staff during peak periods.
  • Assure compliance with established hotel procedures.
  • Perform other tasks as assigned.
Requirements:
  • Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo.
  • Excellent guest service and hospitality skills.
  • Strong analytical skills.
  • Knowledge of cleaning machines and tools, including their designs, uses, and basic maintenance.
  • Experience in multi-tasking of projects and project management.
  • Proficient knowledge of Microsoft Office to include Word, Excel.
  • One (1) year Environmental Services/Housekeeping Experience.