Collision Center Manager

4 days ago


Burbank, Illinois, United States The Boyd Group Full time
Job Title: Collision Center Manager

The Boyd Group is seeking a highly skilled and experienced Collision Center Manager to lead our team in delivering exceptional customer service and achieving business goals. As a key member of our leadership team, you will be responsible for managing the day-to-day operations of the collision repair center, ensuring that all team members are empowered to provide a WOW customer experience.

Key Responsibilities:
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Manage and maintain accurate records of customer interactions and feedback
  • Lead and motivate a team of experienced estimators and technicians to achieve business goals
  • Collaborate with senior leadership to develop and implement business plans and strategies
  • Monitor and analyze key performance indicators (KPIs) to inform business decisions

Requirements:
  • Proven leadership experience in a collision repair environment or similar role
  • Strong communication and interpersonal skills
  • Ability to analyze data and make informed business decisions
  • High school diploma or equivalent required; post-secondary education or equivalent preferred

Benefits:
  • Competitive salary and bonus structure
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Opportunities for professional growth and development

About Us:
The Boyd Group is a leading provider of collision repair services in North America. We are committed to delivering exceptional customer service and achieving business excellence through our people, processes, and technology. If you are a motivated and results-driven individual with a passion for delivering WOW customer experiences, we encourage you to apply for this exciting opportunity.
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