Hotel Operations Manager

2 weeks ago


Sheldon, Iowa, United States Abenov LLC Full time
Job Description

The General Manager is responsible for overseeing the successful operations of the hotel to ensure guest satisfaction and enhance the facility's reputation among travelers.

Key Responsibilities:

  • Hiring and training employees
  • Managing budgets for cleaning supplies, appliances, and furniture
  • Engaging with guests to resolve issues with their rooms
  • Inspecting the grounds, public areas, and guest rooms for appearance and cleanliness
  • Ensuring company standards for housekeeping, decor, and guest services are met
  • Answering guest questions about hotel services and policies
  • Keeping track of the hotel's financials
  • Interviewing, hiring, training, and terminating staff
  • Monitoring staff performance to ensure the hotel is running well and guests are happy
  • Coordinating front-office and back-office activities and resolving any problems
  • Setting budgets and room rates, allocating funds, and approving expenditures for various departments

Prior experience is preferred. Benefits include medical, retirement, and PTO.



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