Retail Leadership Position

4 days ago


Holly Springs, United States Burlington Full time

Salary

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$13 - $15 per hour (estimated salary based on location and experience)

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Job Description

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The Part Time Customer Service Lead plays a vital role in creating a positive shopping experience for customers. This involves leading day-to-day customer service initiatives, modeling company core values, and driving improvement of key performance metrics.

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Key Responsibilities

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  • Provide exceptional customer service and lead by example.">
  • Ensure a customer-first focus and maintain a neat and orderly front-end area.">
  • Drive improvement of friendliness, speed of checkout, and customer feedback surveys.">
  • Maintain a high level of professionalism and resolve customer complaints efficiently.">
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Required Skills

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Candidates must possess strong leadership skills, a friendly demeanor, and an interest in retail. Physical requirements include the ability to lift boxes weighing up to 40 lbs and stand for extended periods.

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Benefits

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Burlington offers a competitive wage, flexible hours, and an associate discount. Part-time associates may be eligible for benefits, paid time off, and paid holidays.



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