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Customer Support Specialist

2 months ago


Nederland, Colorado, United States Socialdeal Full time

Medewerker Klantenservice

Bij Social Deal zijn we op zoek naar een enthousiaste Medewerker Klantenservice.

Functieomschrijving

Als Medewerker Klantenservice ben jij het aanspreekpunt voor onze klanten en partners. Je zorgt ervoor dat iedere interactie met een glimlach verloopt.

  • Werkplezier: Je maakt deel uit van een hecht team dat samenwerkt om de beste service te bieden.
  • Zekerheid: Je ontvangt een vast rooster, zodat je weet waar je aan toe bent.
  • Locatie: Je werkt in een modern kantoor met diverse faciliteiten zoals een gym en een dakterras.

Je taken zijn divers: van bellen en mailen tot chatten met klanten. Hierdoor vliegt de werkdag voorbij.

Je hebt contact met zowel onze partners als klanten, waarbij je snel schakelt en je goed inleeft in hun behoeften.

Je streeft naar een hoge klanttevredenheid en werkt aan het verbeteren van onze Trustpilot-score.

Bij ons werken we niet met scripts, wat jou de vrijheid geeft om gesprekken op jouw manier te voeren, binnen de richtlijnen.

Wij bieden een arbeidsovereenkomst bij een van de snelst groeiende internetbedrijven in Nederland.

Je ontvangt een salaris dat aansluit bij jouw ervaring, inclusief vakantiegeld, reiskostenvergoeding, pensioenopbouw en de mogelijkheid om extra vakantiedagen aan te kopen.

Daarnaast profiteer je van 10% korting op alle Social Deals en geniet je van legendarische borrels, lunchmogelijkheden, en een uitstekende werksfeer.

Vereisten

  • Je gaat met plezier naar je werk.
  • Je hebt een goede beheersing van de Nederlandse taal, zowel mondeling als schriftelijk.
  • Je kunt je goed inleven in anderen.
  • Je hebt een flexibele instelling.
  • Je bent enthousiast en vertegenwoordigt Social Deal met trots.

Een typische werkdag

Je begint je dag met een kop koffie en bent op tijd klaar om klanten te helpen. Je beantwoordt vragen, lost problemen op en zorgt ervoor dat iedereen tevreden is met jouw oplossingen. Na een productieve dag kun je ontspannen in de sportschool of genieten van een borrel met collega's.