Applications Engineer

1 week ago

Jacksonville, Florida, United States The Sy-Klone Company, LLC Full time
Job Title: Applications Engineer

Join The Sy-Klone Company, LLC as an Applications Engineer and take on a challenging role that requires technical expertise and strong communication skills. As a key member of our sales engineering team, you will be responsible for leading the Australian sales engineering function and providing responsive customer engagement to drive scalable portfolio growth.

Key Responsibilities:
  • Define and implement sales engineering best practices, processes, and tools to strengthen the foundation for product support and troubleshooting.
  • Collaborate with distributors to understand application opportunities at mine sites and develop project plans to collect essential information for designing installation kit accessories and creating installation instructions.
  • Work with distribution partners to understand application opportunities, develop differential value propositions, and facilitate solutions, including engineering, installation, and compliance testing for heavy mobile equipment.
  • Produce product designs and technical drawings for components and assemblies, utilizing solid modeling CAD software.
  • Understand and apply the engineering requirements of ISO 23875, including CO2 levels, particulate matter concentration, filter efficiency, cab pressurization, and real-time monitoring to set up the cab air quality system and test for compliance.
  • Engage customers directly and remotely through various communication channels to support sales efforts and utilize professional presentation skills to drive high service levels for customer communication and support.
  • Answer technical questions related to Sy-Klone International's product line and Mining Strategy Value Stream.
  • Collect information to prepare field observation and test reports.
  • Utilize the Sy-Klone train-the-trainer model to educate the customer's technical and mechanical resources on the product, installation, compliance testing, and troubleshooting processes.
  • Support the development of machine-specific kits and application best practices through detailed documentation, photographs, and field application reports.
  • Coordinate with internal teams to support the development of training manuals, ISO 23875 operations and maintenance instructions, user guides, and other customer enablement resources.
Requirements:
  • Bachelor's degree in mechanical engineering or related field; advanced engineering degree a plus.
  • 5+ years of demonstrated ability to apply engineered products for a manufacturer of engineering, technical, and patented products; preferred experience in filtration, engine, or HVAC products, especially for mobile equipment, and interface with mobile machinery OEM engineering, quality, and product teams.
  • Over five years of leading product teams.
  • Strong collaboration skills with internal and external stakeholders; ability to convey complex technical concepts clearly and concisely to various stakeholders.
  • Passion for technical, high-performance products with the desire to learn and, after that, teach how Sy-Klone products are engineered, their key performance attributes, and installation and servicing requirements; capacity for learning and mastering air quality standards, testing and measurement methods, mechanical and electrical requirements, and design attributes.
  • Microsoft Office and SolidWorks (Or any other 3D Modeling Software).
  • Ability to travel.
What We Offer:
  • Annual Bonus and Merit process.
  • 401(k) Savings Plan with 100% Vesting.
  • Multiple Healthcare Benefit Options to fit you.
  • Dental, Vision, and Critical Illness Options.
  • Disability and Life Insurance.
  • Employee Assistance Program.
  • Tuition Reimbursement.

The Sy-Klone Company, LLC is proud to be an Equal Opportunity Employer. This position is currently hiring something other than foreign national applicants that require or will require employer-based employment sponsorship now or in the future.

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